Privacy Policy

Effective Date: 9-11-2025 

This Privacy Policy explains how the Law Office of John D. Kirby (“we,” “our,” or “the Firm”) collects, uses, discloses, and protects personal information obtained through our website, communications (including SMS/text messaging), and related services. This Policy complies with the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), the California State Bar rules, and carrier requirements (including AT&T Office@Hand SMS consent requirements). 

 

1. Information We Collect:

We may collect the following categories of personal information: 

  • Contact information (name, address, email, phone number). 
  • Information you submit through our website (intake forms, scheduling requests, inquiries). 
  • Information provided to us in connection with legal representation. 
  • SMS consent records (date/time, method, and language of consent). 
  • Technical information (IP address, browser type, cookies) for website functionality. 

We do not sell or share your personal information with third parties for their marketing purposes. 

 

2. How We Use Your Information:

We use personal information only for: 

  • Providing legal services and communicating with you. 
  • Responding to inquiries and scheduling consultations. 
  • Sending informational SMS (appointment reminders, case updates) with your consent. 
  • Sending promotional SMS (if you expressly opt in to receive them). 
  • Meeting legal and regulatory requirements. 

 

3. SMS/Text Messaging Policy

Types of Messages 

We send three types of SMS messages: 

  • Conversational Messages: Direct, back-and-forth messages you initiate. Consent is implied, and opt-out keywords are not required. 
  • Informational Messages: Appointment reminders, status updates, or other non-marketing notices. Your consent is required, and each message will include an opt-out keyword (e.g., “Reply STOP to opt out”). 
  • Promotional Messages: Advertisements for our services. We only send these if you provide express written consent (via online form or signed paper form). Each message includes opt-out instructions. 

Consent 

By providing your mobile number on our website, intake forms, or other communications, and checking the consent box (or signing a paper form), you consent to receive SMS messages from us according to the type of message selected. 

We log and maintain: 

  • Date/time of opt-in 
  • Method of consent (website form, paper form, verbal confirmation) 
  • Language and action used to obtain consent 

Revocation of Consent / Opt-Out 

You may revoke consent or opt out of SMS at any time by replying with “STOP” to any message or contacting us at [insert contact email/phone]. We maintain a record of all opt-out requests to ensure compliance. 

We do not send SMS from another number if you have opted out of that campaign. 

 

4. How We Share Information

We do not disclose your personal information to third parties except: 

  • As necessary to provide legal services at your direction. 
  • As required by law, court order, or applicable ethics rules. 
  • To trusted vendors who assist us in operating our website or communications (bound by confidentiality agreements). 

We never sell or rent your information to third parties. 

 

5. Data Retention

We retain personal and SMS consent records as long as necessary to fulfill the purposes described in this Policy or as required by law or legal ethics obligations. 

 

6. Your Rights Under California Law

If you are a California resident, you have the right to: 

  • Request access to personal information we hold about you. 
  • Request correction or deletion of your personal information, subject to legal and ethical obligations. 
  • Opt out of the sale or sharing of personal information (we do not sell or share personal information for marketing). 
  • Limit the use of sensitive personal information. 

You can exercise these rights by contacting us at [insert contact email/phone]. 

 

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can guarantee absolute security. 

 

8. Attorney-Client Confidentiality

Any information shared with us in connection with legal representation is protected by the attorney-client privilege and the California Rules of Professional Conduct. This Policy does not limit those protections. 

 

9. Cookies and Tracking

Our website may use cookies or similar technologies for functionality and analytics. You can manage your cookie preferences through your browser settings. 

 

10. Updates to This Policy

We may update this Policy from time to time. Updates will be posted on our website with the new effective date. 

 

11. Contact Us

For questions about this Privacy Policy or your privacy rights, please contact: 

Law Office of John D. Kirby 

 

California Consumer Privacy Act (CCPA) Notice:

As required by the California Consumer Privacy Act (CCPA), we provide California residents with the following information: 

  • Categories of personal information collected: Identifiers (e.g., name, contact information), Internet activity (e.g., browsing behavior), and other personal details provided by users. 
  • Purpose of collection: To provide legal services, improve website functionality, and respond to inquiries. 
  • Selling of personal information: We do not sell personal information. 
  • Exercising your rights: California residents may request access to, deletion of, or opt-out of the sale of their personal information by contacting us. 

 

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